Privacy Policy FOR Metro

 

Privacy Policy for Delhi Metro App

Effective Date: June 27, 2025

Thank you for choosing our Delhi Metro application. This Privacy Policy is intended to help you understand how our application works and to assure you of our commitment to your privacy.

This application is an independent, unofficial app and is not affiliated with, endorsed, or sponsored by the Delhi Metro Rail Corporation (DMRC) or any government entity.

1. Information We Do Not Collect

We believe in privacy by design. Our core philosophy is to provide you with a useful service without collecting any of your personal data.

  • No Personal Information: We do not collect, store, transmit, or share any personally identifiable information (PII). This includes, but is not limited to, your name, email address, phone number, location, or device identifiers.

  • No Usage Data: The app does not track your activity, the routes you search for, the stations you view, or how you interact with the application. All operations, such as route planning and fare calculation, are performed locally on your device or through anonymous requests.

2. How the App Functions

The app provides several features to help you navigate the Delhi Metro network. Here’s how they work without compromising your privacy:

  • Route Planner & Fare Calculator: All route and fare information is based on a pre-packaged, offline database within the app or fetched anonymously from publicly available sources. Your search queries are not saved.

  • Station Info & Parking Prices: This information is provided for your convenience and is part of the app's internal data.

  • Delhi Metro Map: The map is an offline or static resource included within the app. It does not track your location.

3. Third-Party Services & External Links

Our application contains links and access to external, third-party services for your convenience. Please be aware that this Privacy Policy does not apply to these external sites.

  • Card Recharge: This feature redirects you to the official Delhi Metro Rail Corporation (DMRC) website or its designated payment portal. We act only as a gateway. We do not collect, view, or store any of your login credentials, card details, or transaction information. We strongly advise you to review the privacy policy of the DMRC portal before proceeding with any transaction.

  • Train Live Status: To provide live status, the app may need to make anonymous requests to public data sources. No personal information is sent with these requests.

  • Donations ("Buy Me a Coffee"): If you choose to support us through a donation, you will be redirected to a third-party payment processor (e.g., "Buy Me a Coffee," PayPal, Stripe). Your payment information is handled directly by that service and is subject to their privacy policy and terms of service. We do not receive any of your sensitive financial information.

4. Permissions

Our application is designed to be fully functional with minimal permissions. If the app requests any permissions (such as Internet access), they are strictly necessary for the app's core features to work, for example:

  • Internet Access: Required to access the external "Card Recharge" portal and to fetch live train status updates.

5. Data Security

As we do not collect or store any of your personal data, the risk of a data breach related to our application is eliminated. Your information remains on your device and is never transmitted to us.

6. Children's Privacy

Our application can be used by people of all ages. Since we do not collect any personal information from any user, we are in full compliance with children's privacy regulations. We do not knowingly collect any data from children under the age of 13.

7. Disclaimer

This is an unofficial, third-party application created to assist commuters. While we strive to provide accurate and up-to-date information, we cannot guarantee the complete accuracy of all data (e.g., fares, routes, parking details). Please verify critical information with official DMRC sources.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

[gautamhelp24@gmail.com ]

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